Unlink a Purchase

If the wrong purchase was claimed, for this you can unlink the purchase from a member.

1. Navigate to Support / Events

2. Use the filters to find the specific purchase.
   Note: Selecting one day and the store location of the purchase are always required at minimum to filter through the events. The purchase must already be assigned to a member in order to be unlinked.

3. Once you’ve located the purchase, click Manage / Unlink.

4. Review and confirm by clicking Unlink.