Stop a Campaign

Stopping a campaign allows you to immediately end all activity for that campaign. This action is permanent and cannot be undone. Use this option if you need to halt a promotion right away. If you prefer to set an end date in advance, edit the campaign instead by updating its scheduled end date.

Things to Know

• You must have an Admin or Marketing Manager user role to manage all of your brand’s campaigns.

• Franchisee Users with Marketing permissions can only edit the campaigns they created.

• Stopping a campaign does not undo offers that have already been issued, and messages that have already been sent cannot be undelivered. Removing issued offers requires assistance from your Customer Support Manager and is handled as a special support request.

Stop a Campaign

1. In the Spendgo Dashboard, navigate to Campaigns / Manage.

2. On the far right of the campaign row you wish to manage, click Manage / Stop.

   

3. Confirm you want the campaign to Stop Immediately.
   Note: Once stopped, this cannot be undone.

Related Articles

• Create a New Campaign
  Learn how to build a new campaign from scratch.

• Duplicate a Campaign
  Quickly copy an existing campaign’s settings for reuse.

• View/Edit a Campaign
  Manage campaign details and adjust settings where allowed.

• Archive a Campaign
  Remove a campaign from your active view once it’s no longer needed.