Export Data

You can download your Spendgo account’s data direct from the Dashboard. The exported data can include aggregate and granular reporting data depending on the export selected. The report will be available in the Export History for 14 days.

What You Can Export

Here’s what’s available to export from your Dashboard:

• Campaign Send Counts by Favorite Store
  Number of members sent a campaign based on their current favorite store preference (up to 31 days).

• Device List
  Retrieve a list of your Spendgo-enabled devices (where applicable).

• Expired Points PREMIUM
  Retrieve a list of members and the total points expired within a specified time period (up to 366 days).

• Fraud Detection
  Identify members with unusual activity based on high number of transactions in a single day or across 7 days (i.e., a week period).

• Inventory List
  Retrieve a list of your inventory items saved in Spendgo.

• Loyalty Liability
  Run a current balance check of members' unused points and rewards.

• Manually Uploaded Points and Offers
  Retrieve a list of points and offers manually added to member accounts (up to 31 days).

• Member List
  Get a list of members based on their favorite store preferences.

• Member Profile Update
  Retrieve members who have recently updated their profiles.

• Member SSO Sign Ins
  Get a list of members who signed in using Spendgo’s Authentication Services.

• Member Transactions
  View member transactions within a specified time period (up to 31 days).

• Member Transactions and Offer Event Updates
  Retrieve a combined list of member transactions and offer events.

• Offers Events
  Get a list of members with offer activity, including earned, used, and expired offers (up to 366 days).

• Overview
  Export top-level KPIs for your program (up to 366 days).

• Send Counts by Favorite Store
  Number of members sent an SMS, Email, or Offer based on their current favorite store preference (up to 31 days).

• Send Counts per Dashboard User
  Number of members sent a campaign based on the Dashboard User who created the campaign (up to 31 days).

• Store List
  Export a list of your stores with details.

• Store Performance
  Retrieve performance metrics and insights for stores (up to 31 days).

Things to Know

• You must have Admin or Marketing Manager role permissions to export data.

• Exports will expire in 14 days and be automatically deleted.

• Spendgo also allows you to Download CSV Report of any queries made in the Insights.

• Premium feature reports are only available to accounts with the feature enabled.

How to Export Data

1. Navigate to Insights / Export Data.

2. Click the ➕ icon or Create New Export button.

3. Select your report and click Next.

4. Enter the required report criteria and click Export.
   Your export will be initiated and show as “In Progress” status. Once your report status changes to “Completed”, your report is ready and the Download link will be displayed.

5. In the Export History, click Download.