How Points Works
Earning Points
There are four ways a Member can earn points:
When a Member completes a transaction on a Spendgo integrated POS (online, in-store, or in-app), the Member can earn at a rate of 1 point per $1 spent. Points will be earned on the sum of all qualified items, rounded down to the nearest integer. For example:
Item | Cost |
|---|---|
Burger | 10.75 |
Fries | 4.50 |
Medium Soda | 2.00 |
Subtotal | 17.25 |
Points Earned | 17 |
A Member can add a transaction to earn points in the Spendgo Member Portal.
Support can add points to a Member within the Dashboard.
Points offers promotions can be targeted to Members. See how to set up a points offer in Dashboard.
Earn Rate
The most common earn rate is 1 point earned per $1 spent, less taxes, tip, discounts, other fees, and item exclusions.
Points are calculated based on the sum of qualified items and then rounding to the floor (e.g. $5.75+4.75=$10.50, rounded down to the nearest integer is 10). Points offers are then calculated based on this rounded down number.
It is possible to increase the earn rate for a limited time or at a specific time of day in the week to drive traffic to your stores. This can be accomplished with a Date & Time, Recurring, Purchase Total or Purchase Items campaign within your Dashboard.
Item Qualifiers for Points
Item Qualifiers define which items can earn points in your loyalty program. You can use them to either include or exclude specific products from earning points based on your program rules. For example, if alcohol items should not earn points, you can upload a list of alcohol items to exclude them. This ensures that only eligible purchases contribute to loyalty rewards, helping you maintain compliance and align with your program’s goals. Learn how to Manage Your Item Qualifiers.