Skip to main content
Skip table of contents

Store Performance Export

This report provides a list of your stores with key metrics that help you evaluate loyalty performance across locations. Use it to identify where your program is performing well and where improvements may be made in campaigns or store operations.

Filter Options:

  • Date Range — Select a date range of up to 31 days for analysis.

Learn more about how to export data.

Data

  • Store ID — The unique identifier for the store associated with the metrics.

  • Store Name — The name of the store associated with the metrics.

  • Adoption Rate — Percentage of total purchases at the store made by members during the selected date range.
    FORMULA (Member Visits at Store ÷ Total Visits at Store) × 100

    • Adoption Rate Prior Period / Prior Year: Same formula applied to the earlier date range.

  • Favorite Store Members — Number of members who set this store as their favorite within the selected date range.
    FORMULA Count of Members with Favorite Store = Store

    • Favorite Store Members Prior Period / Prior Year: Same formula applied to the earlier date range.

  • New Members — Members who first connected with this store during the selected date range (by registering and selecting the store, making their first purchase, or being imported with the store set as favorite).
    FORMULA Count of Members whose First Associated Store = Store and their Brand Join Date is within the selected period

    • New Members Prior Period / Prior Year: Same formula for earlier date ranges.

  • Member Visits — Total purchases by members at the store in the selected date range.
    FORMULA Count of Purchases at Store where Customer Type = Starter or Registered Member

    • Member Visits Prior Period / Prior Year: Same formula for earlier date ranges.

  • Total Visits — All purchases at the store in the selected date range.
    FORMULA Count of All Purchases (Member + Non-Member) at Store

    • Total Visits Prior Period / Prior Year: Same formula for earlier date ranges.

  • Non-Member Visits — Total purchases by non-members at the store in the selected date range.
    FORMULA Count of Purchases at Store where Customer Type = Non-Member

    • Non-Member Visits Prior Period / Prior Year: Same formula for earlier date ranges.

  • Member Sales — Total revenue from member purchases at the store in the selected date range.
    FORMULA Sum of Sales Amount at Store where Customer Type = Member

    • Member Sales Prior Period / Prior Year: Same formula for earlier date ranges.

  • Total Sales — All revenue at the store in the selected date range.
    FORMULA Sum of All Sales Amounts at Store

    • Total Sales Prior Period / Prior Year: Same formula for earlier date ranges.

  • Non-Member Sales — Total revenue from non-member purchases at the store in the selected date range.
    FORMULA Sum of Sales Amount at Store where Customer Type = Non-Member

    • Non-Member Sales Prior Period / Prior Year: Same formula for earlier date ranges.

  • Member Avg Ticket — Average purchase value for members at the store during the selected date range.
    FORMULA Member Sales at Store ÷ Member Visits at Store

    • Member Avg Ticket Prior Period / Prior Year: Same formula for earlier date ranges.

  • Total Avg Ticket — Average purchase value across all purchases at the store during the selected date range.
    FORMULA Total Sales at Store ÷ Total Visits at Store

    • Total Avg Ticket Prior Period / Prior Year: Same formula for earlier date ranges.

  • Non-Member Avg Ticket — Average purchase value for non-members at the store during the selected date range.
    FORMULA Non-Member Sales at Store ÷ Non-Member Visits at Store

    • Non-Member Avg Ticket Prior Period / Prior Year: Same formula for earlier date ranges.

  • Last Member Visit — Date of the most recent member purchase at the store.

  • Last Visit — Date of the most recent purchase (member or non-member) at the store.

  • Offers Earned — Total number of offers earned that are associated with the store within the selected date range.
    FORMULA Count of Offers Earned Events at Store

    • Offers Earned Prior Period / Prior Year: Same formula for earlier date ranges.

  • Offers Used — Total number of offers redeemed at the store within the selected date range.
    FORMULA Count of Offers Used Events at Store

    • Offers Used Prior Period / Prior Year: Same formula for earlier date ranges.


Comparison Metrics

Some metrics include additional values for comparison:

  • Prior Period — The same metric measured in the immediately preceding date range.
    Example: If your selected range is June 1–30, the prior period would be May 2–31 (the 30 days immediately before).

  • Prior Year — The same metric measured during the equivalent period one year earlier.
    Example: If your selected range is June 1–30, 2025, the prior year would be June 1–30, 2024.


Example Export

store id

store name

adoption rate

adoption rate prior period

adoption rate prior year

favorite store members

favorite store members prior period

favorite store members prior year

new members

new members prior period

new members prior year

member visits

member visits prior period

member visits prior year

total visits

total visits prior period

total visits prior year

non-member visits

non-member visits prior period

non-member visits prior year

member sales

member sales prior period

member sales prior year

total sales

total sales prior period

total sales prior year

non-member sales

non-member sales prior period

non-member sales prior year

member avg ticket

member avg ticket prior period

member avg ticket prior year

total avg ticket

total avg ticket prior period

total avg ticket prior year

non-member avg ticket

non-member avg ticket prior period

non-member avg ticket prior year

last member visit

last visit

offers earned

offers earned prior period

offers earned prior year

offers used

offers used prior period

offers used prior year

00001

San Francisco

73.46

74.02

46.55

144

132

78

12

11

10

100

90

76

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.